Política de Reembolso

We value our customers' satisfaction and, for this reason, we have a refund policy that aims to guarantee the reimbursement of paid amounts and ensure our commitment to the customer. In case of return, if the conditions of the Returns and Exchanges Policy are met, the customer will receive only the amount paid for the product (we will not refund shipping) through the same payment method used at the time of purchase. It is important to note that for a refund to be made, the product or service must be in perfect condition and unused, otherwise we will not be able to issue the refund. Forms of Restitution: The refund of paid amounts will occur according to the payment method used when placing the order. In the case of payment by Credit Card: The refund may occur within up to 15 (fifteen) business days or within up to 02 (two) subsequent invoices; this procedure is the responsibility of the credit card administrator used. After the refund procedure, the proof is sent via email. In the case of payment by Bank Slip or PIX: The refund will occur directly to the buyer's bank account, for this it will be necessary to inform refund details via email with our support team. Note: For refunds of purchases made by Bank Slip or Pix, the refund will only be made directly to the buyer's account; accounts of relatives or third parties will not be accepted for security reasons for the customer. If you have any questions, please contact us via our email or WhatsApp, and we will be happy to assist you.